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Thank you for choosing Rainbow-Themes for your premium products. Your satisfaction is our priority. Please read the following refund policy carefully before making any purchases on our website.

1. Eligibility for Refund

We offer refunds under the following circumstances:

  • Non-functionality: If the purchased product is completely non-functional.
  • Mistaken Purchase: If you buy a product by mistake and have not downloaded it yet (download logs are saved).
2. Refund Exclusions

Refunds are not applicable under the following conditions:

  • Change of Mind: If you decide not to use the purchased item without any specific reason after the purchase.
  • Mistaken Download: If you download the purchased item by mistake (download logs are saved).
  • Lack of Access: If you fail to provide the necessary access for our support team to address the issue.
  • Rejection of Feature Request: If a new feature requested by multiple customers is deemed necessary by us and a minimum time frame for implementation is provided. Refunds will not be acceptable if the buyer is unwilling to accept the specified time frame.
3. Refund Processing Time

Please note that refunds may take 3 to 5 business days to be processed and reflected in your account.

If you have any questions or concerns regarding our refund policy, please don’t hesitate to contact us at rainbowit10@gmail.com or visit our website for more information.

This Refund Policy is effective as of May 27, 2024, and is subject to change without prior notice. Please review this policy periodically for any updates.